Delivery & Returns

EllenAndGrace

Delivery & Returns


We aim to get your order out within one working day. We offer free Mainland UK Shipping and post all orders with Royal Mail 2nd Class Delivery.


Royal Mail advertise delivery within 2-5 working days. Please contact us if your order is over 7 working days late from the estimated delivery date.

Holiday Periods: Orders placed during Bank Holidays will be dispatched the next working day. No Royal Mail deliveries on Bank Holidays.

Returns and Refunds

We accept returns on any non personalised products. Please return your order within 30 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.